Important Shipping Information
We now have fulfilment centres both in the UK and the EU, which means faster delivery times for our EU customers.
All UK orders will be shipped from within the UK, and where possible, all EU and international orders will be shipped from Germany. Where this is not possible, EU orders will be shipped from the UK. No import VAT will be charged to the customer. This will be covered by the cost of the order and collected by ourselves to submit through the IOSS, as per new rules introduced on 1st July.
For this reason, we have set a maximum order price of £135 on the website, to simplify the import process into the EU. Multiple orders can be placed instead. Alternatively, if you wish to place an order over this limit, please email support@focussupplements.co.uk and we can assist.
All orders placed before 2pm will be dispatched on the same day. Your order will be delivered in a parcel or padded envelope depending on its size.
Delivery in the UK
- Royal Mail 48 Hour Tracked Delivery – FREE for all orders over £25 (and £1.99 for orders below).
- Royal Mail 24 Hour Tracked Delivery – £5.99.
Delivery to all countries outside of the UK
- Couriers Vary – Up to 7-10 days (dependent on shipping location) – Not Tracked – FREE for all orders over £25 (or £1.99 for orders below).
- Couriers Vary – Up to 7-10 days (dependent on shipping location) – Tracked – FREE for all orders over £50 (or £7.99 for orders below).
As couriers vary, if you need any help tracking your order please get in touch with us at support@focussupplements.co.uk and we can send the relevant tracking information.
Returns
If there are any problems with your order, please notify us by email at support@focussupplements.co.uk and return the item(s) within 30 days. Our returns address is provided on each order invoice. Please contact us if you have any issues.
Why Choose Focus Supplements?
High Quality Supplements
At Focus Supplements we offer high quality supplements manufactured right here in the UK. We do not compromise on any aspect when it comes to quality control. Each of our supplements are crafted in ISO & GMP accredited facilities, under extremely strict procedures.
Clean Nutrition
We care about what goes into your body. Recently we have made a switch, in which 90% of our range will offer clean and natural fillers, such as brown rice flour, rice bran, rice hulls extract and rice concentrate (this is not available in all cases due to certain raw materials and their manufacturing capabilities).
Supporting the Alzheimer’s Society
A percentage of your order goes to the Alzheimer’s Society. Improving cognitive health has always been at the core of our ethical values. This is why for every order we donate a percentage of the sale to the Alzheimer’s Society, providing much needed help to those with deteriorating cognitive health.
